What security measures does Batobus have in place?
On November 17, Batobus partnered with the local authorities to implement a special security plan. Security measures were stepped up and the police presence in the Champ de Mars/Trocadéro tourist areas was tripled.
Extra security guards were also added at the site. Bags must be searched and jacket/coats opened at entry points.
With the exception of small backpacks, purses and computer bags, luggage with a volume over 0.5 cubic feet is no longer allowed on our premises.
Naturally, we are coordinating our efforts with the local authorities, so please understand that we are unable to divulge all the details of our plan.
Where do I pick up my Batobus Pass?
Tickets purchased online can be picked up at any stop.
Can Combined Pass tickets be used for Batobus and the Open Tour Bus, or are they different tickets?
Combined Pass tickets purchased online can be used for both Batobus and the Open Tour Bus. Simply exchange it at one of our nine Batobus ticket booths.
What methods of payment do you accept?
You can pay by cash, credit card, check or vacation checks (ANCV chèques vacances).
How do I make a group reservation?
Groups of 20 or more can buy passes at the ticket booth, order them by email at firstname.lastname@example.org or complete the downloadable order form in the Prices section.
If I’m traveling from outside France, should I buy tickets in advance?
It's totally up to you. You can buy tickets online or at one of our nine stops every day of the week without pre-ordering. Just remember that tickets must be used on the day of purchase or, for online orders, the day you pick them up.
I have no way of printing my confirmation email. Can I still pick up my passes at the ticket booth?
Yes. Just bring your reservation number and an ID.
How can I pay for orders of group Batobus passes?
You can pay for group orders by credit card, check, payment order or bank transfer.
My business would like to market or resell Batobus tickets. What should I do?
You can email our Sales department at email@example.com
Where can I buy Open Tour Bus Passes?
At any of the eight Batobus ticket booths, from our Open Tour Bus partners, and at major Parisian tourism outlets like OTCP or CRT.
When do the boats operate?
Hours depend on the time of year:
- Off-peak season: Boats leave about every 25 minutes Monday-Thursday 10:00 AM-5:00 PM and Friday-Sunday 10:00 AM-7:00 PM.
- Peak season: Boats leave about every 20 minutes between 10:00 AM and 9:30 PM.
These times are subject to change. For more information, click on Timetables in the Riding with Batobus section
Can I take Batobus on a Sunday?
Yes, we operate every day all year round.
What time does the last boat leave and from which stop?
The last boat leaves the Eiffel Tower stop (the last stop) at 5:00 PM Monday-Thursday and 7:00 PM Friday-Sunday (off-peak season) and at 9:30 PM (peak season).
Is the 1-Day Pass valid for 24 hours?
Yes, the 1-Day Pass is valid for 24 hours starting when you pick it up at the ticket booth.
Do you have a half-day rate?
No, we do not offer a half-day rate. You still need to buy a 1-Day Pass, even if you only plan to use Batobus for half of the day.
What are the prices?
- 24-Hour Pass: €17 (€8 for children under 16, €11 Reduced Fare*)
- 48-Hour Pass: €19 (€10 for children under 16, €13 Reduced Fare*)
- Annual Pass**: €60 (€38 for children under 16) Free for toddlers under 3
With a Student ID, ISIC Card, Carte famille nombreuse (large family card), Imagine R rates, Navigo rates.
Do you have rates for schoolchildren?
Yes. The 1-Day Pass is €7 for children aged 3 to 15 and €10 for kids over 15 and chaperons. You can download the order form in the Discounts for Schoolchildren section. This document contains individual prices.
Do you offer group rates?
Yes, there are rates for groups of 20 or more. You can email our Sales department at firstname.lastname@example.org
How many people do I need to get a complimentary pass for group chaperons?
Due to the group rate offered, no complimentary passes are provided.
Does the €8 rate for the 1-Day Pass also apply to children under 3?
No. Children under 3 years old can ride our boats for free. The €8 rate is for children between the ages of 3 and 15.
Do you offer a senior discount?
Yes, seniors receive a discount if they have a Carte Améthyste or Carte Emeraude and show it when they buy passes at the ticket booth.
Do students from outside France also qualify for the Reduced Fare?
Yes. The Reduced Fare is given to all foreign and French students when they show a student ID or ISIC Card at the ticket booth.
Are there special rates for disabled people?
No, we only give discounts to holders of a Navigo Pass, student ID, or Carte famille nombreuse (large family card).
Is there a discount for older unemployed people or the military?
How can find the closest Metro stations to the Batobus stops?
Go to the main menu of our website and click on Map of Batobus Stops. Then click on the stop you want to go to. You will see a map of the area and public transportation nearby.
How long does the total ride take?
The full loop – round trip to and from the same stop and stopping at each of the other eight stops – lasts about 1 hour 42.
How long does it take between stops?
Time between stops*:
- Eiffel Tower > Invalides/Pont Alexandre III: 13 minutes
- Invalides/Pont Alexandre III > Musée d'Orsay: 9 minutes
- Musée d'Orsay > Saint-Germain-des-Près: 7 minutes
- Saint-Germain-des-Près > Notre Dame: 15 minutes
- Notre Dame > Jardin des Plantes/Cité de la Mode et du Design: 15 minutes
- Jardin des Plantes/Cité de la Mode et du Design > Hôtel de Ville: 15 minutes
- Hôtel de Ville > Louvre: 10 minutes
- Louvre > Champs-Elysées: 10 minutes
- Champs-Elysées > Eiffel Tower: 15 minutes
* Actual travel times may vary by 5 minutes.
Can I ride for the entire loop?
Yes, you can. Your pass allows you to get on and off at any of the stops as many times as you want.
Is there a guided tour on board?
The boat staff announce the main points of interest near the stops, but it is not a guided tour with commentary.
Are baby carriages allowed on board?
The following items are allowed on board: - Compact luggage
- Baby carriages. We recommend folding up carriages and asking a crew member to stow them at the front of the boat.
- Bicycles, depending on how crowded the boat is and whether there is space assigned for bicycles at the front of the boat.
Is Batobus wheelchair accessible?
There are many stairs to get to the docks and/or on the boats, so the only wheelchair accessible stop is the Eiffel Tower. Please note, however, that the wheelchair access at this stop is a ramp also used by vehicles.
Are animals allowed on board?
The following animals are allowed:
- Guide dogs for the blind in a harness,
- Dogs wearing a muzzle and on a leash,
- Small dogs in a carrier/bag.
However, the boat crew reserves the right to refuse boarding to animals that may pose a nuisance or hazard to other passengers.
Where can I park my car or bus?
There is a paid parking lot for cars and buses at Port de la Bourdonnais right near the Eiffel Tower stop.
Are there bathrooms on the boats or at the Batobus stops?
Can I eat on board?
Yes, but no alcoholic beverages are allowed on board.
Is there a seat reserved for pregnant women or people with reduced mobility?
Is luggage allowed?
Only carry-on luggage smaller than 21.5” x 14” x 10” (55 x 35 x 25 cm)
Quelle est la quantité de CO2 émis à l'occasion d'une prestation de transport Batobus?
La quantité de CO2 émis est la suivante :
73 g CO2 / passager.km